Complaint Notice

If you have a problem with the services provided by this credit union, please contact us at:

A New Direction Credit Union
12770 Coit Rd., Suite 100
Dallas, Texas 75251
Telephone Number: 214-361-3809 or at

The Credit Union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department at:

Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699
Telephone Number: (512) 837-9236 or at